Straight answers
Questions people actually ask
The short version: clean, spacious homes at two properties held to one standard, cats welcome, and a clear list of what it takes to get approved. The longer versions are below.
What does it cost to apply and move in?
The application fee is $40 per applicant. Once you're approved, you'll have 48 hours to place the security deposit, which takes the home off the market and holds it for you — call 515-393-4663 for current deposit terms.
Are pets allowed?
Cats are welcome everywhere. Small dogs are welcome in many homes — check the pet policy on the unit's listing, or call and ask.
What's the difference between Cypress I and Cypress II?
About half a mile. Cypress I is at 3909–3913 Hubbell Ave and Cypress II is at 4210–4214 Hubbell Ave — 54 homes each, same management, same standards. Cypress I is all two-bedrooms; Cypress II mixes in a few one-bedrooms. Every unit on the availability page is tagged with which property it's at.
What do the apartments come with?
Most homes are two-bedroom, one-bath, 860 square feet, with stove and refrigerator included. Renovated homes add new kitchens, new flooring, ceiling fans, and refreshed baths.
Do you have one-bedrooms?
A few. Cypress II has a handful of 430-square-foot one-bedrooms that rent for less than the two-bedrooms. They don't open often and they go fast — call 515-393-4663 and we'll tell you when the next one is coming.
How do I see one?
Call 515-393-4663 to schedule a tour, or request one from any unit on the availability page. Tours are in person — come walk the home and the property before you apply.
What does it take to get approved?
We screen every application the same way — three things, in this order:
- Income. At least 3× the monthly rent, with six months of income history and documentation — recent pay stubs, or an offer letter if you’re starting a new job.
- Rental history. Consistent history and good references from previous landlords. An eviction filed in the last two years is an automatic denial; older ones get a manual review.
- Background. A criminal background check, evaluated case by case.
Some homes also require a credit screening — the listing will say so. A score of 650+ meets it, 550–649 gets a manual review, and below 550 doesn’t qualify. The application fee is $40, applications process in 2–4 business days, and once approved you have 48 hours to place the deposit that holds your home. Come prepared and it all moves fast.
How do I apply?
Online. Open any available unit on the availability page and apply from the listing page — it takes a few minutes.
Didn’t see your question? Call 515-393-4663 — a person picks up.
The Jefferson & The Oaks — Looking on the south side instead? Our sister communities rent renovated one- and two-bedrooms about 15 minutes away — same management, same standards.